When someone shares a document link with you, the viewer opens directly to the relevant page or section. Shared links can include highlighted regions that draw attention to specific passages, making it easy to jump straight to the content that matters.
What Shared Links Do
Shared document links open August's document viewer with a precise view of the source material. Depending on how the link was created, you may see:
A specific page: The viewer opens directly to the page containing the referenced content.
A highlighted region: A bounding box highlights the exact passage or section of interest.
A full document: The viewer opens to the first page with the full document available for navigation.
You'll most often get these links from citations to source passages in Assistant or Tabular Review, including the citation links in an exported chat, or when a colleague shares a direct link to evidence within a document.
Opening a Shared Link
You need an August account with access to the document. If you're already signed in, the viewer opens immediately; otherwise, sign in first and the link opens afterwards.
Once open, you can:
Navigate through the full document using the page controls.
Zoom in on the highlighted region for closer inspection.
Click Go to folder to open the folder that contains the document.
Click Send to assistant to open Assistant in the document's project with the document attached.
Why Highlighted Regions Matter
Highlighted regions help you quickly locate the specific passage referenced by a citation, summary, or analysis. Instead of scanning through pages of dense legal text, the viewer draws your eye to the exact language supporting a claim or conclusion.
This is particularly useful when:
Reviewing citations from Assistant outputs to verify source support.
Examining evidence pulled into a tabular review.
Following up on a colleague's shared reference to a specific clause or section.
Troubleshooting Shared Links
The link opens but doesn't show the highlighted region
If the viewer opens to the correct document but doesn't display a highlighted region, the link may be missing or contain an invalid bounding box payload. You can still navigate the document manually to find the relevant content.
This can happen if the link was copied incompletely or modified after sharing. Request a fresh link from the source to restore the highlighted region.
I see "You don't have access to this document"
You're signed in, but the document hasn't been shared with you. Ask the person who shared the link to give you access to the folder or project that contains it, then open the link again.
I see "This link isn't valid"
We couldn't find the document or passage the link points to. The document may have been deleted, or the link may have been copied incompletely. Ask the sender to confirm the document still exists and to send a fresh link.
I see "Couldn't open this link" or "Nothing to show"
"Couldn't open this link" means something went wrong while loading the document; reload the page to try again. "Nothing to show" means the link is missing the part that identifies the document, so request a new link from the original source.
The link opens to the wrong page
If the viewer opens to an unexpected page, the link's page reference may not match the current document version. This can occur if the document was modified, reprocessed, or re-uploaded after the link was created.
Navigate manually to locate the intended content, or ask for an updated link.